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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

MacKenzie Bates

May 17, 2023

5  out of  5 rating by MacKenzie Bates
"I have been a customer of Jim Bruning’s for over 10 years. He has been amazing! He makes it easy to manage all of your insurance needs. He has always been pleasant, and quick to respond to any of my questions. Jim often goes out of his way from month to month to remind of my payment amounts and due dates to ensure I never lapse. Thank you so much Jim for so many many years of excellent customer service!"

Erik Holmberg

May 11, 2023

5  out of  5 rating by Erik Holmberg
"Jim and his team are always available with expert advice, based on actual knowledge of their clients and situations. Great experience. Recommend highly."

Karen Cunningham

May 11, 2023

5  out of  5 rating by Karen Cunningham
"Great communication and kindness from Jim!"

Randell LaRock

March 31, 2023

5  out of  5 rating by Randell LaRock
"Jim is amazing! I had a situation that needed immediate attention. Jim handled it quickly and professionally! Thank you!!"

michael cisco

December 16, 2022

5  out of  5 rating by michael cisco
"Have always had great service with Jim. Pleasant, prifessional and always helpful. Keep up the good work!"

Daniel Kane

November 8, 2022

5  out of  5 rating by Daniel Kane
"Jim has been my "insurance guy" for at least 10 years, his service and demeanor are impeccable, Jim responds with exceptional swiftness in emergencies and is a calm, knowledgeable voice when things are complex. Expert Insurance Guy! Deserves 6 stars. Best business in Seneca County."

russel lainhart

January 4, 2022

5  out of  5 rating by russel lainhart
"Great agent that always goes above and beyond"

Jonathan S

December 20, 2021

5  out of  5 rating by Jonathan S
"Had a wonderful experience with setting up my auto policy"

Chad Carter

October 1, 2021

5  out of  5 rating by Chad Carter
"Jim Bruning is my go to for property insurance needs in Upstate New York. I highly recommend him and his team and look for to our continued business."

Taylor Moran

February 24, 2021

5  out of  5 rating by Taylor Moran
"I work at a local car dealership and today was the first time I had to call in to update a customer's policy. I was called back instantly and Jim was able to help with no hassle at all! I always dread calling insurance companies but Jim made it so simple! I received the requested document in what seemed like a minute! Very impressed!!"

Nate S

January 4, 2021

5  out of  5 rating by Nate S
"Jim and crew are the best of the best!"

Aaron Powers

December 17, 2020

5  out of  5 rating by Aaron Powers
"Always helpful and guides me through the insurance process."

The New Hunter

November 4, 2020

5  out of  5 rating by The New Hunter
"When buying my first home, I went through all the insurance companies. Constantly found people that acted like robots. Kathrine and Jim both helped me obtain the home insurance I needed and could afford almost seamlessly."


October 19, 2020

5  out of  5 rating by Nikki
"He provided very quick service and sent over the needed documents in a flash! Thank you!"

kirstin patriquin

August 26, 2020

5  out of  5 rating by kirstin patriquin
"As Canadians trying to navigate owning a US property we counted on the amazing assistance and professionalism we received from Jim and his team. The best agent we have found!!"

Patrick Hudson

March 6, 2020

5  out of  5 rating by Patrick Hudson
"Great insurance representative"

Joe Sofo

February 3, 2020

5  out of  5 rating by Joe Sofo
"Jim is the best!!"

Richard Nogle

February 13, 2019

5  out of  5 rating by Richard Nogle
"Jim is a great person to deal with"

Ernest Mwangi

January 28, 2019

4  out of  5 rating by Ernest Mwangi
"Nice guy"