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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krista

October 26, 2024

5  out of  5
rating by Krista
"Addressed my problem immediately. My anxiety of the issue was resolved and taken care of in a kind but professional approach."
We responded:
"Hi Krista - I am glad we were able to help when you needed us and I will always be happy to ease any problems that arise. Insurance isn't easy, but i am always ready to assist. Thank you for the review - call anytime!! Jim Bruning - State Farm Agent - Seneca Falls"
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Julian Verdugo

October 16, 2024

5  out of  5
rating by Julian Verdugo
"Jim is a straight to the point no bs kinda guy. Word around the street is he’s almost everyone’s insurance agent in the area. I sold a truck to the Campbell’s in Waterloo and Jim helped swiftly switch the insurance to the new truck. Thanks again Jim for your swift due diligence, much appreciated!"
We responded:
"Thank you for the review Julian - The necessary process of insurance doesn't need to be painful. I do my best to get your needs taken care of as quickly as possible so you can get on with your business. You were a pleasure to work with - please call if I can help! Jim Bruning- Agent, serving New York State for Auto and Home Insurance, Life insurance, business and ATV insurance - you name it!"
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Kellie MacGill

October 15, 2024

5  out of  5
rating by Kellie MacGill
"As many people do, I have several roles with my company. One of them is ensuring tenants have renters insurance and it meets our insurance requirements. Jim and I have established a working relationship over the last couple of years that’s made streamlining this process as simple as giving our prospective tenants Jim’s number and I get emailed their policy declarations. It’s that simple! There is no going back and forth with the tenant and telling them they just paid for a policy that doesn’t meet our requirements, trying to explain to them why, having them cancel it, and having them find a company that will write the policy or arguing over what additional insured is or isn’t or what should be because an uneducated agent told them something different. Like I said, it’s that simple. If you have tenants and require renters insurance, as I recommend you do, Jim should be your guy. He is mine!"
We responded:
"Hey Kellie - thank you for such a great review! I always appreciate an opportunity to speak with customers and help them understand what they are buying. Understanding the advantages of a renters policy for the tenant and the Landlord is important, but can easily get lost in the mud. Thanks again for the review and I am always happy to help in the Finger Lakes or throughout NYS. Jim Bruning - State Farm Agent serving Wayne, Seneca and Cayuga counties and around NYS for auto insurance, home insurance, ATV Insurance , Boats and more!"
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Skip Stamberger

October 7, 2024

5  out of  5
rating by Skip Stamberger
"Always a speedy follow to my questions. Available & local. Friendly & helpful. Nice guy"
We responded:
"Thank you for the review Skip - I hope you have a great Fall! ~Jim Bruning, State Farm Agent - serving Seneca Falls NY and throughout NYS!"
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Lamar Zimmerman

September 17, 2024

5  out of  5
rating by Lamar Zimmerman
"Need Ins. Call Jim Bruning, he will take care of you. Thanks Jim."
We responded:
"Thank you for the review Lamar! Insurance isn't fun, but I do try to make it as easy as we can. Please call anytime for help! Jim Bruning, State Farm Insurance Agent, Seneca Falls and throughout the Finger Lakes."
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Rick Camacho

September 2, 2024

5  out of  5
rating by Rick Camacho
"My family was seeking a getaway home in Rome, NY, and Jim at State Farm was quickly able to provide us with homeowners insurance coverage even though we lived in New Jersey. Not only was he exceedingly knowledgeable, but he was just such a Great guy to work with. I highly recommend him for anyone's homeowner insurance. Rick C in NJ"
We responded:
"Thank you for your review Rick! Whether a first home or a get away home I am happy to help throughout NYS. I appreciate your kind words and look forward to working for you for years to come! Jim Bruning, Agent for State Farm in Seneca Falls and the Finger Lakes region providing Auto, Home Life and Health insurance."
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Laurie Polasik

August 30, 2024

5  out of  5
rating by Laurie Polasik
"Jim has been wonderful to deal with. We own 2 properties and before purchasing our second one we had already decided to reach out to Jim. Very friendly and handles all our questions quickly. We highly recommend Jim."
We responded:
"Thank you for the review Laurie - it is so important to me for neighbors to know why you choose to work with us and how we have worked out for you. I do appreciate the recommendation and if there is anything you need - please reach out anytime! Jim Bruning, Agent ~ New York Finger Lakes region including Seneca Falls, Watkins Glen, Geneva, Auburn, Clyde , Moravia, Union Springs, Stanley and all areas within New York State."
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R.J. A.

August 19, 2024

5  out of  5
rating by R.J. A.
"Jim makes insurance easy. What normally is a battle of the wills with an insurance companies phone tree is replaced with a Jim either picking up the line directly or calling back after a quick message to “call me”. I have only praise for the attention that Jim pays to me and my policy."
We responded:
"Thank you for the great review! You are right - insurance is no fun, but it shouldn't have to be painful. I will continue to help as quickly and efficiently as possible to help you get insurance as you need it, and then you can confidently walk away knowing you are covered. -Jim Bruning, Agent - Seneca Falls, Ovid, Romulus, Penn Yan, Geneva and throughout the Finger Lakes region"
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Darrin Vanvleck

August 18, 2024

5  out of  5
rating by Darrin Vanvleck
"Jim Burning and State Farm in general have been absolutely worth leaving my opinion on their page. I'm a tad bit forgetful at times and they remind me if I am forgetting or missing something. I can assure you they have the best customer service of any insurance agencies I've used over the last 15 years . 100% happy with all they do for me thanks again guys."
We responded:
"Hey Darrin - Thank you for taking the time to leave your thoughts! I do try to make sure you get what you need so that you can sleep easy and not have to worry about your coverage. Please let me know if you need anything! Jim Bruning, Seneca Falls and the Finger Lakes"
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Lisa Loveless

August 8, 2024

5  out of  5
rating by Lisa Loveless
"Jim Bruning at the Seneca Falls State Farm insurance location made obtaining renter's insurance easy! And because my auto insurance was already through State Farm, a discount was recieved on both insurances. Jim was able to answer my questions with confidence and a kind disposition. I was a person and not just another account."
We responded:
"Lisa - I am so appreciative of the review and really glad that we were able to take care of what you needed. Whether its renters insurance, car insurance, ATV's Life insurance, every question you have is important. Our job is to help you better understand what exactly you are getting in your policy. I am happy to work for you! Jim Bruning, State Farm Agent, Seneca Falls NY"
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Adam Brower

August 7, 2024

5  out of  5
rating by Adam Brower
"Excellent service and response times."
We responded:
"Thank you for the review Adam - we do want to make the insuring processes as simple and painless as possible. Your opinion of our office truly makes a difference. - Jim Bruning, State Farrm Agen, Seneca Falls, New york"
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Nancy Eastman

August 6, 2024

5  out of  5
rating by Nancy Eastman
"Jim and his staff are always kind and responsive, the best insurance company I have ever done business with."
We responded:
"Thank you for taking the time to share your thoughts Nancy! It has been a pleasure working for you!"
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Mary Hynes

July 22, 2024

5  out of  5
rating by Mary Hynes
"Jim Bruning is knowledgeable and provides exceptional customer service. Jim oversaw the process of transferring my insurance coverage to State Farm with great attention to detail. Jim kept me informed throughout this process, advising me of each step and answering any questions I had with patience and understanding. Jim is a gem to work with and I highly recommend him."
We responded:
"thank you Mary for the wonderful review. We work hard to make sure as changes come in Auto Insurance or Home insurance we communicate those things as quickly as possible to every customer. Insurance Policy paperwork can sometimes be overwhelming, and that's the value of an Agent, to help ease the process. I am happy to work for you here in the Finger Lakes. Jim Bruning, State Farm Agent in Seneca Falls, NY"
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Thomas Ruzicka

June 11, 2024

5  out of  5
rating by Thomas Ruzicka
"Jim is the best very knowledgeable about all policies and procedures with State Farm he’s generally considered about the people that carry insurance policies with him ,Always there to help"
We responded:
"Tom - Thank you so much for the review - It means a lot that you would take the time to leave your thoughts. We do our best in meeting the needs of our customers and provide the very best service whether its for an auto policy, home or business. I am proud to be able to serve you and people throughout the Finger Lakes of New York. Jim Bruning, Agent Seneca Falls "
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S B

June 3, 2024

5  out of  5
rating by S B
"Jim has been the embodiment of State Farm values. His knowledge of the policies and customer service have been outstanding. Thank you for being there!"
We responded:
"Thank you for letting me work for you and I appreciate the review! We can help with all of your personal insurance needs from auto and home to Life and health, ATV's and boats, to motorcycles and Tractors. Thank you again for a great review and let me know if I can do anything for you moving forward! ~Jim Bruning, Agent - Serving NY from the Finger Lakes to Long Island, Lake Placid, Tupper Lake and beyond."
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Shearae Duell (Ruby Razzle)

May 31, 2024

5  out of  5
rating by Shearae Duell (Ruby Razzle)
"Such a pleasure working with Jim...very quick to respond and made the process of procuring home insurance so easy! Definitely will continue to do business with Jim!"
We responded:
"Shearae -Thank you for the review! Getting feedback from our customers is so important and we really appreciate it. I am glad we can work for you and I am happy to help however I can. "
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jeff padlick

May 8, 2024

5  out of  5
rating by jeff padlick
"Jim is always available to answer any questions and has been great to work with. He is always pleasant and I have done business with him for many years. I would highly recommend him for any personal insurance needs"
We responded:
"Thank you so much for the review Jeff - I was always glad to work for you and am happy to get the opportunity to meet your needs. It's about making sure you are protected. Enjoy the lake this summer and feel free to reach out anytime!"
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Thomas Mccormick

April 7, 2024

5  out of  5
rating by Thomas Mccormick
"I’ve worked with Jim’s office for years and have never had an issue. He always responds to my emails or calls quickly!"
We responded:
"Thank you for the review Thomas! It means a lot to us that you would take the time to leave your experience. I appreciate being able to work for you and it's good to know that we have consistently been responsive for you. Have a great Spring! Jim Bruning, State Farm Agent Seneca Falls, New York-serving the Finger Lakes Region since 2010 for Auto insurance /Home insurance / Boat Insurance/ ATV Insurance / Business Insurance"
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Renee Bell

March 27, 2024

5  out of  5
rating by Renee Bell
"Always great service help. no issues went unhelpeld 100% would never choice anyone else"
We responded:
"Thank you so much Renee - It has always been a pleasure to work for you and I hope you think of us anytime you need assistance! We can help with Auto, Home, Life insurance, Boat ATV and business insurance as well as Supplemental Health and Disability policies. Thank you for letting us work for you! Jim Bruning, Seneca Falls State Farm Agent - serving the Finger Lakes since 2010!"
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Gary Larizza

March 18, 2024

5  out of  5
rating by Gary Larizza
"I walked in on a whim to price out boat insurance in comparison to a company I've dealt with for years, and I was pleasantly surprised! Jim is amazing to deal with, and made sure he did his best to make sure I got proper coverage as well as a great price! Such a pleasure to do business with a local company with such great customer service! Keep up the great work there!!"
We responded:
"Gary - thank you for a great review! I am glad you were able to find what you needed with us for your boat. Insurance is a difficult market these days - helping people with an affordable price for the right coverage is always the best ending to a great day! Stop in anytime!"
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chris cook

March 5, 2024

5  out of  5
rating by chris cook
"Always a pleasure dealing with Jim and his co-workers. Fast, curtious experience everytime..."
We responded:
"Thank you for the review Chris! Your time is valuable and getting what you need quickly while still providing that local presence and service is important to us. Whether its ATV's, Boats, Home, Auto or Life insurance, we are happy to meet the needs of our neighbors in Seneca County and the surrounding region and throughout New York State. Thanks Again! - Jim Bruning, State Farm Agent ~Seneca Falls, NY"
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Brenda Carissimi

February 28, 2024

5  out of  5
rating by Brenda Carissimi
"I have received excellent service, including follow-up, from Jim Bruning."
We responded:
"Brenda - thank you so much for making the time to leave this review. I do my best to keep customers informed about their policies and changes they need to be aware of. Have a great day! Jim Bruning, Seneca Falls, New York State Farm Agent."
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idpidp

February 21, 2024

5  out of  5
rating by idpidp
"Ever since our family moved here from out of state in 2012, we've been fortunate to have Jim Bruning as our State Farm agent! He doesn't just sell insurance. One phone call to his office will show you how he goes out of his way to make dealing with insurance matters as quick and easy as possible. It can be complicated and sometimes confusing (for me, at least!), but he never rushes you off the phone, takes the time to fully answer all your questions, and gives you all your options. Jim and his team are the best around!"
We responded:
"I am really thankful to hear that you have had a such a great experience with our office, and I would like to think all of our customers have the same interactions with us. From ATV's and snowmobiles to Second homes and boats, we give the same scrutiny to make sure we are meeting the needs of our customers. Thank you for letting me work for you! -Jim Bruning, State Farm Seneca Falls in the heart of the Finger Lakes of New York"
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john leavitt

February 20, 2024

5  out of  5
rating by john leavitt
"very professional and polite"
We responded:
"Thank you, John - I appreciate your review! Please let me know if there is anything further I can do for you! - Jim Bruning, Agent, in the heart of the Finger Lakes - Seneca Falls, NY "
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Jenny Becker

January 17, 2024

5  out of  5
rating by Jenny Becker
"Always explains everything in detail and answers all my questions to the fullest extent. Very helpful and gets everything done in a timely manner. I will not be switching to another insurance. Very happy with State Farm"
We responded:
"Jenny thank you for leaving such a great review! My job is to make sure customers know exactly what they are getting and why the coverages they purchase are important. I am glad you are happy with us and I hope I can work for you for years to come! Jim Bruning, State Farm Agent, serving Seneca Falls in the Finger Lakes and throughout New York State. "